Privacy Policy
Last updated: May 25, 2026
Pristine Spas (“Pristine Spas,” “we,” “us,” or “our”) operates spa and medical aesthetics locations in St. Cloud, Lake Nona (Orlando), and Viera (Melbourne), Florida, along with the website at www.pristinespas.com. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have.
Information We Collect
- Contact information you provide. When you submit our contact form, request a consultation, sign up for a membership, or otherwise communicate with us, we collect information such as your name, phone number, email address, and any details you choose to share about your interest in our services.
- Health and treatment information. Medical spa services require us to collect information about your health history, medications, allergies, and treatment preferences during your in-person consultation. This information is collected and stored at the location where you receive services, not through the website.
- Payment information.Payments for spa and medical spa services are processed by our point-of-sale provider and, where applicable, by third-party financing partners (Cherry, CareCredit, and Allē). Card details are handled by those processors; we do not store full card numbers.
- Automatically collected information. When you visit our website, our servers and analytics provider automatically collect information such as IP address, browser type, device type, referring URL, and pages viewed.
How We Use Your Information
- To schedule, confirm, and provide services you request.
- To respond to inquiries and communicate with you about appointments, results, and membership benefits.
- To process payments and, where applicable, financing.
- To operate, maintain, and improve our website and services.
- To comply with applicable law, professional licensing requirements, and our policies (including cancellation and safety policies).
Third-Party Service Providers
We use a small number of third-party providers to operate the website and our business. Each acts as our processor and is bound by its own privacy policy:
- Vagaro— appointment booking, point-of-sale, and customer records.
- Formspark— processes website contact form submissions and delivers them to us by email.
- Google Analytics— helps us understand how visitors use the site.
- Cherry, CareCredit, Allē— financing and loyalty programs you may choose to apply for. These providers collect their own information directly from you.
We do not sell personal information. We do not share personal information with third parties for their independent marketing purposes.
Cookies and Analytics
Our website uses cookies and similar technologies to remember your preferences and measure site performance via Google Analytics. You can control cookies through your browser settings. If you disable cookies, parts of the site may not function as intended.
Data Retention
We retain personal information for as long as needed to provide services, meet our legal and professional record-keeping obligations, resolve disputes, and enforce our agreements. Health and treatment records are retained for the period required by Florida law and applicable professional licensing regulations.
Your Choices and Rights
- Access and correction. You may request a copy of the personal information we hold about you and ask us to correct any inaccuracies.
- Deletion. You may request that we delete personal information, subject to recordkeeping requirements for medical and financial records.
- Marketing communications. You may opt out of marketing emails or text messages at any time by using the unsubscribe link or replying STOP.
- Residents of California, Colorado, Virginia, Connecticut, Utah, and other states with privacy laws may have additional rights regarding the personal information we hold. Contact us at the address below to exercise those rights.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Minors receiving services in our locations do so with parental consent and supervision in accordance with our policies and applicable law.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website or electronic transmission is ever fully secure, so we cannot guarantee absolute security of information you transmit to us online.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will indicate when the policy was most recently revised.
Contact Us
Pristine Spas — Privacy Inquiries
Email: info@pristinespas.com
Mailing address: 3374 Canoe Creek Rd, St. Cloud, FL 34772