Terms and Conditions
Last updated: May 25, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the Pristine Spas website at www.pristinespas.com and the spa and medical aesthetics services we provide at our St. Cloud, Lake Nona (Orlando), and Viera (Melbourne), Florida locations. By using the website or booking a service, you agree to these Terms.
Bookings and Appointments
Appointments may be booked online through our scheduling provider or by phone at one of our locations. Walk-ins are welcome subject to availability. A credit card may be required to hold certain appointments.
Cancellation and Late Arrival
We require 24 hours' noticefor cancellations or rescheduling. Cancellations made with less than 24 hours' notice, or no-shows, may be charged a $25 fee. Late arrivals may receive a shortened service at the full scheduled rate.
Consultations, Health Information, and Eligibility
Medical spa services and certain other treatments require an in-person consultation. You agree to provide accurate information about your health history, medications, allergies, and any conditions relevant to the services you receive. We reserve the right to decline or modify services where, in our professional judgment, doing so is appropriate for your safety. Minors require parental or guardian consent in accordance with our policies and applicable law.
Pricing and Payment
All prices are subject to change without prior notice. Session times include consultation and preparation. Payment is due at the time of service unless otherwise arranged through a financing partner (Cherry, CareCredit, or Allē), each of which has its own terms.
Memberships, Gift Cards, and Specials
Membership terms, including billing, pause, cancellation, and benefit details, are described at the location where you enroll. Gift cards and promotional offers are subject to the terms presented at the time of purchase or redemption.
Use of the Website
You agree not to misuse the website, interfere with its operation, attempt to gain unauthorized access, or use the site for any unlawful purpose. Information on the website is provided for general informational purposes and is not a substitute for professional medical advice, diagnosis, or treatment.
Intellectual Property
The content on this website — including text, images, logos, and design — is owned by or licensed to Pristine Spas and is protected by intellectual property law. You may not copy, reproduce, or distribute content from the site without our prior written permission.
Disclaimers and Limitation of Liability
The website and our services are provided on an “as is” basis. To the fullest extent permitted by law, Pristine Spas disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. To the fullest extent permitted by law, our liability arising out of or relating to these Terms or the website is limited to the amount you paid for the relevant service, if any.
Governing Law
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Any disputes will be resolved in the state or federal courts located in Osceola County, Florida.
Changes to These Terms
We may update these Terms from time to time. The “Last updated” date at the top of this page will indicate when these Terms were most recently revised.
Contact Us
Pristine Spas — Terms Inquiries
Email: info@pristinespas.com
Mailing address: 3374 Canoe Creek Rd, St. Cloud, FL 34772
